Privacy Policy for JawlaDubai
Last Updated: October 26, 2023
JawlaDubai (“we,” “us,” or “our”) operates the website jawladubai.com (the “Service”). We are dedicated to exploring premium investment opportunities in Dubai real estate and ultimate luxury travel itineraries, serving as your definitive guide to high-end living, property acquisition, and tourism in the UAE. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices regarding the collection and use of your information. We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Google AdSense program policies.
1. Information We Collect
We collect various types of information to provide and improve our Service to you and to facilitate your exploration of high-end living in Dubai.
a. Personal Information
When you express interest in our services, such as requesting information on real estate or travel itineraries, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Country of residence
- Property preferences (e.g., type, budget, location, desired amenities)
- Travel preferences (e.g., dates, destinations, interests, budget)
- Any other information you choose to provide us when making inquiries or using our services
b. Usage Data
We also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
c. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Advertising Cookies: We use Advertising Cookies to serve you with advertisements that may be relevant to you and your interests.
2. How We Use Your Information
JawlaDubai uses the collected data for various purposes, primarily to guide you through Dubai’s luxury real estate and travel landscape:
- To provide and maintain our Service and the premium information we offer
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support and respond to your inquiries
- To gather analysis or valuable information so that we can improve our Service and content
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information
- To connect you with premium investment opportunities in Dubai real estate and facilitate ultimate luxury travel itineraries tailored to your preferences
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), JawlaDubai’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.
JawlaDubai may process your Personal Information because:
- We need to perform a contract with you (e.g., providing investment guidance or travel planning based on your inquiry)
- You have given us explicit permission to do so (consent)
- The processing is in our legitimate interests and it’s not overridden by your data protection rights
- To comply with the law
4. Google AdSense & DoubleClick DART Cookie
JawlaDubai uses Google AdSense, a service for including advertisements from Google LLC (“Google”). Google AdSense uses so-called “cookies,” which are text files placed on your computer, to enable an analysis of your use of the website.
Google, as a third-party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick DART cookie enables it and its partners to serve ads to our users based on their visit to our Service and other sites on the Internet.
The DART cookie is used by Google in the ads served on publisher websites displaying AdSense for content ads. When users visit an AdSense publisher’s website and either view or click on an ad, a cookie may be dropped on that end user’s browser. The data gathered from these cookies will be used to help AdSense publishers better serve and manage ads on their site and across the web, facilitating interest-based advertising.
You may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy at the following URL: http://www.google.com/policies/technologies/ads/
For more information about Google AdSense, please review Google’s own Privacy Policy at https://policies.google.com/privacy.
To provide transparency and choice regarding personalized advertising, we also adhere to Google’s consent requirements, particularly for users in the European Economic Area (EEA) and certain US states. You may manage your ad personalization settings via Google’s Ad Settings or by visiting the Network Advertising Initiative opt-out page at http://optout.networkadvertising.org/.
5. Sharing Your Information
We may share your personal information in the following situations, as necessary to provide our high-end services and connect you with opportunities:
- With Service Providers: We may share your Personal Information with trusted third-party service providers to monitor and analyze the use of our Service, to contact you, to facilitate the provision of services (e.g., CRM systems, email marketing platforms), and to process payments or manage customer inquiries.
- For Business Transfers: We may share or transfer your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates and Business Partners: To fulfill your requests for premium real estate investments and luxury travel, we may share your information with our carefully selected affiliates, reputable real estate developers, agencies, luxury travel operators, or other business partners. This sharing will only occur where necessary to fulfill your requests or provide the services you have expressed interest in (e.g., to connect you with a real estate agent regarding a specific property, or a travel agency for a bespoke itinerary).
- With Your Consent: We may disclose your Personal Information for any other purpose with your explicit consent.
- Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of JawlaDubai
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
6. Transfer of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. For example, if you are located in the European Economic Area (EEA) and we need to share your data with a real estate developer in Dubai, your data will be transferred to the United Arab Emirates.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
JawlaDubai will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information, in compliance with applicable data protection laws such as GDPR Article 46.
7. Security of Data
The security of your data is important to us. We implement a variety of security measures designed to maintain the safety of your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
8. Data Retention
JawlaDubai will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
JawlaDubai will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
9. Your Data Protection Rights
a. Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. JawlaDubai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section (if applicable). If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where JawlaDubai relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
b. Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the CCPA:
- Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and “sell” about you.
- Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
- Right to Opt-Out of Sale: You have the right to opt-out of the “sale” of your personal information. While JawlaDubai does not directly sell personal information in the traditional sense for monetary exchange, sharing data with third-party partners (e.g., real estate developers, travel agencies) to connect you with opportunities may be considered a “sale” under CCPA if it involves the exchange of personal information for valuable consideration. We provide you with the option to opt-out of such sharing.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.
To exercise your rights under the CCPA, please contact us using the details provided in the “Contact Us” section below. We will verify your request using reasonable methods, which may include matching the information provided in your request with the personal information we have on file for you.
Do Not Sell My Personal Information: If you are a California resident, you can exercise your right to opt-out of the sharing of your personal information with our partners for commercial benefit (which may be considered a “sale” under CCPA) by clicking the following link:
Do Not Sell My Personal Information
Please note that by opting out, we may be unable to connect you directly with certain real estate or luxury travel opportunities that involve sharing your data with our partners to fulfill your requests.
10. Children’s Privacy
Our Service does not address anyone under the age of 16 (“Children”). Given the nature of our business involving real estate investments and luxury travel, our Service is not intended for children. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. For example, we may link to real estate listings, developer websites, or travel agency sites. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, your data protection rights, or our data practices, please contact us:
- By email: privacy@jawladubai.com
- By visiting this page on our website: https://jawladubai.com/contact
